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Intesa Sanpaolo, Italy’s Intesa Sanpaolo chooses iGenius, applying generative AI to implement BI solutions in business intelligence

Intesa Sanpaolo, one of Europe’s largest banks, has selected iGenius, a company specializing in generative AI technology, to implement its business intelligence (BI) solutions. iGenius offers a platform called Crystal that simplifies data access using natural language and provides customized configurations tailored to the end user’s needs.

Intesa Sanpaolo decided to adopt Crystal after successfully testing it within the Group through Fideuram Private Banking. Crystal, powered by GPT (Generative Pre-trained Transformer) technology, utilizes generative AI to provide actionable insights, decision-making tools, and data analysis capabilities.

By implementing iGenius’ BI solutions, Intesa Sanpaolo aims to improve its processes, enhance efficiency, and boost overall productivity. The Head of Data & Artificial Intelligence at Intesa Sanpaolo, Marco Ditta, emphasized the increasing importance of artificial intelligence and big data in the workplace. He highlighted the need for a human-centered approach where technology supports employees and their professional skills, ultimately creating a more effective and efficient working environment.

The Founder and CEO of iGenius, Uljan Sharka, expressed excitement about collaborating with Intesa Sanpaolo. He sees this partnership as a significant step towards leveraging AI solutions to drive transformation and simplify operations.

This strategic partnership between Intesa Sanpaolo and iGenius demonstrates the bank’s commitment to embracing cutting-edge technologies that can bring value and efficiency to its operations, and marks a milestone in the adoption of generative AI in the banking industry.

By partnering with iGenius, Intesa Sanpaolo aims to position itself as a leader in leveraging AI and advanced analytics to make data-driven decisions and enhance customer satisfaction.

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